Churn modelling to understand and keep your best customers

It costs 5x more to attract a new customer than to keep an existing one. So it’s imperative that businesses have an eye on their churning customers, to ease acquisition costs and hold on to the value provided by loyal customers. This article explains the value of developing a churn model to manage these key business needs.

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Dynamic axis for multi-view charts | Microsoft Power BI

A sleek solution often used by the White Box team is to implement dynamic axis charts for our clients, particularly those in C-level and managerial positions who oversee many functions and operations at once.

Dynamic axis charts are a custom-built solution in Power BI which allow users to toggle between variables on either the X or Y axis of charts. The user can quickly jump between views, without having to jump between report tabs.

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Data-Driven Notifications | Microsoft Power BI

Data-driven Power BI notifications are a great way to stay on top of the significant change events in your business.

This Power BI feature resolves that issue by allowing you to automate the triggering of notifications, via email or text, so you’re informed about these key changes as they happen.

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Are you a digital transformation leader or laggard?

Digital transformation through data are becoming mandatory for all businesses. Are you leading the charge in the digital age for your business, or letting your competitors slip past you? Reach out today to discuss what a digital transformation could look like for your business.

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